These terms and conditions regulate the use of Recharge and Bill Pay services enabled by Payify Technologies Private Limited, a company incorporated under the Companies Act, 1956 with its registered office at 9th Floor, Tower F, Godrej Anandam, Ganesh Peth, Nagpur – 440 018, India (hereinafter referred to as “Payify”/ “we”/”us”/” our”).
By proceeding to use the Payify Services which includes Recharge & Pay Bills offerings of Payify, you shall be contracting with Payify and these Bill Pay T & Cs including all policies referenced herein will constitute your binding obligations, with Payify in connection with this offering.
Further, the term "Merchants/ Billers’ shall include for the purpose of the Recharge & Pay Bills category any establishment and/or entity who is providing you utility services, payment services and accepts the Payify wallet, UPI, Debit Card/ Credit Card (‘ payment options’) as a payment method for the online or offline purchase of utilities, payment services through an aggregator or a BBPO to whom you can make a bill payment or recharge using Payify App.
When you transact using the Payify App ( with any payment options ) for availing the Recharge & Pay Bills Services through the Payify App or on any Merchant website/ Merchant platform/ Merchant store, these Bill Pay T & Cs will be applicable to you in addition to the T&Cs of the respective Merchants.
USING THE PAYIFY RECHARGE & BILL PAY FEATURE IN THE PAYIFY APP INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS. HENCE, PLEASE READ THESE TERMS CAREFULLY BEFORE PROCEEDING.
General Terms for Recharge & Pay Bills
Users may note that Payify is only a facilitator of payments and is not a party to the payments.
Payify facilitates Recharge and Pay Bills services by allowing you to pay for the Mobile Post-paid, Prepaid Recharge and landline Phone Bill Payment, DTH and Subscription for Streaming Services Payment, Other Utility Payments like Electricity, LPG etc. Credit Card Payment, Insurance Premium Payment, Donate online, Internet broadband and Data card Bill Payment, Municipal Tax & Water Tax payment, School Fees payment, Toll Tax recharge (FasTag), Loan repayment and other services provided by Payify from time to time which is available under “Recharge and Pay Bills” section of Mobile APP through a) aggregators with whom Payify has a contract or b) through the Bharat Bill Payment Operating Unit (BBPOU) infrastructure where the Merchant is registered with NPCI for Bill payments.
Setting up Recharge & Pay Bills:
In order to make the recharge or bill payments you will have to provide the unique customer identity/ subscription identity number or bill number or registered mobile number, registered telephone number or such other identifier(s) which are required to fetch the payment/subscription due or bill value, subscription plan, due date, outstanding amount due and such other information necessary to enable the payment to your account with the Merchant.
You authorize Payify to access, fetch, share, use, store the information related to your account with the Merchant for Recharge & Bill Pay Services on an ongoing basis on your behalf for the said purposes.
You understand that the correctness of the information is of utmost importance for fetching the right bill and subscription value and you accordingly confirm to ensure and be responsible for the correctness of the identifier information.
You understand that the amount to be paid, recharged or subscription value is an agreement between you and the Merchant and Payify has no obligation to verify the correctness of the same.
You agree to keep your account information up to date and comply with the terms and conditions at all times otherwise Payify has the right to suspend the account or deny any services.
You agree that for providing the Recharge & Bill Pay Services the User identifier data, location/state and/or KYC information / any other personal information would be required to be shared with the Merchant/ biller for tax /GST purposes.
You agree and authorize Payify to communicate with the Merchant, third-party service providers, aggregators with your account information for processing the transaction,
You also agree that Payify may set up a reminder facility or auto payment facility to which you expressly consent and understand that payment once made to the Merchant for Recharge and Bill Pay is non - refundable.
You shall be responsible for any duplicate standing instructions for payment or delayed payments or any penalty/ interest levied by the Merchant on the payments made. It is re-iterated that Payify only facilitates the payments to the Merchants on your behalf.
There may be charges for access, third party payment or such other data fees from third party payment participants and/ or Billers which you expressly agree and shall not hold Payify liable for the same.
Your Responsibilities: In connection with your use of the Payify Recharge & Pay Bills, it shall be your responsibility to adhere to the following:
You should verify from the transaction history and/or the notifications about the success or failure of the transaction.
You shall be responsible for any charges levied by the Merchant/Biller in relation to the Recharge & Pay Bills services that can be deducted from your account or that are added to your bill/subscription fees.
You shall be responsible for keeping a track of your periodic bills, subscription fee and recharge expiries and or due dates of any utilities/ services or recurring charge services that you have availed and Payify shall not be responsible for any technical issue related to periodic retrieval of the bills from the Billers or any errors/discrepancies in the Bills.
You shall be responsible for scheduling your bill payment and you understand that the payment realization time shall vary from Merchant to Merchant and it is only based on your instructions that we will make the payment. We shall not be responsible for the delays/ reversals or failure of transactions.
If you erroneously send a payment to the wrong party or wrong biller or double pay or send a payment for the wrong amount (for instance a typographical error at your end) your only recourse will be to contact the Merchant /Party to whom you have sent the payment and ask them to refund the amount. Payify will not reimburse you or reverse a payment that you have erroneously made.
You agree that all risks arising from online transactions will be borne by You.
Payify and third-party partners make no warranty, express or implied regarding the quality of Services including but not limited to: i) the Services will meet your requirements; II) the Services will be uninterrupted, timely or error-free; or III) any products, information or material obtained by You in connection with the services will meet Your requirements.
Except as expressly provided herein and to the full extent permitted by law, the Wallet feature is provided "as is", "as available" and "with all faults". All such warranties, representations, conditions, undertakings and terms, whether express or implied, are hereby excluded. It is Your responsibility to evaluate the accuracy, completeness and usefulness of the Services and other information provided by Payify or generally available. We do not authorize anyone to make any warranty on our behalf and You should not rely on any such statement.